Organizational Management and Leadership Role

• •  Organizational structure
• •  The role of leadership in quality management
• •  Personnel qualifications and training management
• •  Resource and facility management

Product Management

• •  Customer demand management
• •  Product classification
• •  Information research
• •  Custom product design and development
• •  Product documentation and technical data management
• •  After-sales service management
• •  Product change management
• •  Logistics management

R&D Management

• •  Material supplier management
• •  Material procurement management
• •  Warehousing and batch management
• •  Laboratory information management system

Quality Control and Improvement

• •  Calibration and maintenance of instruments and equipment
• •  Product testing and release
• •  Packaging and storage management
• •  Batch management and traceability
• •  Quality monitoring and analysis
• •  Nonconformance management
• •  Customer complaints and product recall handling
• •  Continuous improvement planning